Eden and Willow Reviews

Based on 21 customer reviews and online research, edenandwillow.com has a consumer rating of 4.6 out of 5 stars, indicating that most customers are very satisfied with Eden and Willow.

4.6 / 5.0

21 Reviews

5 Stars(18)

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4 Stars(1)

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3 Stars(0)

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2 Stars(1)

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1 Star(1)

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How would you rate Eden and Willow?

Customer Reviews (21)

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Guest
Posted on 06/11/2021
I found this company online when…

I found this company online when searching for storage items. They had a wide selection and the prices were reasonable.
I was really happy with my first order and re-ordered more items. One of the jars arrived broken, the customer service team handled it quickly and efficiently. I would re-order from them again in the future.

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Tracy Washington
Posted on 03/16/2021
Not an eco option

Purchased a variety of glass storage jars, marketed as an eco friendly. I wanted to be able to bulk purchase dried foods plastic free. The jars are fine but the amount if single use packaging they came with was ridiculous. I don't think I can ever eat enough dried goods to make up for it! There are eco and composable options that will still protect the glass. Please use them, or stop claiming eco-credentials.

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Alexis Burns
Posted on 03/05/2021
Would definitely order again

Order arrived very quickly and product ordered was exactly what was expected. Would definitely order again.

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Taylor Harper
Posted on 01/13/2021
Poor contact customer for return

I have been trying to contact customer service for four days to arrange a returns pick up. Its only possible via email and they haven't replied with the details for two days already. Frustratingly slow.
To follow up, the company did arrange for a returns pick up. I think the process could have been more efficient and quicker. Might be useful to be able to arrange returns directly on their website.

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Kyle Johnston
Posted on 01/10/2021
Great quality and customers service

Great quality and customers service, will deffenately shop again.

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Jesse Spencer
Posted on 01/08/2021
Really good quality jars and…

Really good quality jars and aesthetically pleasing. Really love this company. They ship super quickly. The items come packaged really well. They are quick at communicating when I have a question.
Love supporting small businesses. Thank you!

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Guest
Posted on 12/09/2020
Fantastic shop

Ordered online and received my fabulous jars, great jars, great service. Would definitely order from Eden & Willow again.

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Bernice Adams
Posted on 09/28/2020
Excellent Experience All Round

I ordered a number of glass food storage jars, which were the best price I’d found anywhere. They arrived promptly and the quality was very good. Unfortunately, one was damaged on arrival (these things happen), however their customer service responded to my message quickly and within 24 hours, a replacement was ordered. They even let me add another to the order and only charged me for the item itself, not the shipping. An excellent experience all round and I’ll certainly buy from them again.

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Noelle Vargas
Posted on 06/07/2020
speedy delivery

speedy delivery, good quality products. Ordered bamboo jars, look great in my kitchen. will definitely buy again. Thank you

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Duane Clark
Posted on 06/03/2020
Quality products and exceptional…

Quality products and exceptional service!

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Claire Perry
Posted on 06/01/2020
Fast delivery

Purchased glass jars with bamboo lids in various sizes. Fantastic quality, and arrived quicker than expected. Would definitely recommend!

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Janet Hoffman
Posted on 06/01/2020
Great product

Great product, arrived at a good time even though COVID-19 is happening.

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